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Refund policy

We want you to be satisfied with your purchase.

Returns
Items may be returned within 7 days of delivery, provided they are unused and in their original condition.

Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with photographs of the issue.

Refunds
Once the returned item has been received and inspected, eligible refunds will be processed to the original payment method.

Non-Returnable Items
Custom-made or special-order items may not be eligible for return.

For return enquiries, please contact zenviratraders.co@gmail.com

Questions about this policy? Contact us at info@zenviratraders.co.uk.